Your questions, answered
How does personalisation work?
Choose an original pattern and a bag style. For a pouch, add English words and review the live preview. Submit an order request; Makouk confirms the design, availability and price before making.
How long does a custom piece take?
NEEDS CONFIRMATION — timing is agreed for each request before you commit.
What are the products made of?
NEEDS CONFIRMATION — fabric composition and dimensions are confirmed for each piece.
What are reclaimed fabrics?
Existing fabrics considered for a new use. Makouk confirms the specific source and composition for each project; no general environmental saving is claimed.
Do you deliver outside Beirut or Lebanon?
NEEDS CONFIRMATION — delivery area, cost and timing are agreed before the order is confirmed.
How do I request a repair?
Contact Makouk with photographs of the garment, the repair needed and any timing preference. Assessment and price are confirmed individually.
How do I pay?
This website takes no payment. Submit an order request; pricing and payment arrangements are agreed directly with Makouk.